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Special Orders

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Also known as Pedido Especial or PE.

Spirit

The spirit about this type of order is about the URGENT request a public hospital might have when attending a dying citizen.

Bad planification

It is known that the Pedido Especial orders are concecuence of a bad planification with the schedule orders (intermediacion)

Resume​

The Pedido Especial order type, is a type of order with particular rules.

It is mainly used by the public institutions as complement order for the schedule orders.

Subtypes​

Subtype definition

The subtype is define by the public institution and it is NOT set by Cenabast

Any Pedido Especial can have 3 subtypes:

  • Urgent
  • Weekly
  • More than 60 days.
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  • If the Pedido Especial order is URGENT, Cenabast must process the order within 3 days.
  • If the Pedido Especial order is WEEKLY, Cenabast must process the order within 5 business days.

Products​

All products are allowed

All products are ALLOWED within a Pedido Especial order.
So the public insittution does not have any restriction within the product catalog.

Delivery Time​

tip

There is fix date of 10 business days for Vendors to deliver the order.

Vendors​

Order acceptance

Vendors are allowed to REJECT or ACCEPT a Pedido Especial order using their own criteria.

custom Vendor requiremnts

Each Vendor has specific requiremnts, for example:\

  • Vendor A does not accept orders before day 19th of each month.
  • Vendor B does only accept orders in the first week of each month.