Special Orders
Also known as Pedido Especial or PE.
The spirit about this type of order is about the URGENT request a public hospital might have when attending a dying citizen.
It is known that the Pedido Especial orders are concecuence of a bad planification with the schedule orders (intermediacion)
Resume
The Pedido Especial order type, is a type of order with particular rules.
It is mainly used by the public institutions as complement order for the schedule orders.
Subtypes
The subtype is define by the public institution and it is NOT set by Cenabast
Any Pedido Especial can have 3 subtypes:
- Urgent
- Weekly
- More than 60 days.
- If the Pedido Especial order is URGENT, Cenabast must process the order within 3 days.
- If the Pedido Especial order is WEEKLY, Cenabast must process the order within 5 business days.
Products
All products are ALLOWED within a Pedido Especial order.
So the public insittution does not have any restriction within the product catalog.
Delivery Time
There is fix date of 10 business days for Vendors to deliver the order.
Vendors
Vendors are allowed to REJECT or ACCEPT a Pedido Especial order using their own criteria.
Each Vendor has specific requiremnts, for example:\
- Vendor A does not accept orders before day 19th of each month.
- Vendor B does only accept orders in the first week of each month.